FAQs

Why does the Customs Department have an auction website?

For a variety of reasons, each year hundreds of items are imported into Bermuda and are either unclaimed or abandoned with the associated Customs Duty unpaid. The Customs Department is left with the responsibility of disposing of these items in the most effective manner and, by way of this website, we wish to offer these items for auction sale.

My card was not accepted for payment; who can I contact about this?

If, for any reason, your card payment is not immediately authorized or if you have any problems with a payment transaction, please send the details to customs@gov.bm and someone will be in contact with you to help you.

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